Dimension AI Policies

Terms and Conditions

Last Updated: July 16, 2024

Terms of Service

This Terms of Service Agreement (“Terms of Service”), along with our Privacy Policy, constitutes a legally binding agreement made between you, whether personally or on behalf of an entity (“user” or “you”) and Dimension AI, Incorporated (“Dimension AI”, “we”, or “us”, or “our”), concerning your access to and use of the Dimension AI website (the “Website”) and any services accessed or used via our Website (“Services”). Supplemental terms and conditions or documents that may be posted on the Website from time to time are hereby expressly incorporated into this Agreement by reference.

1. Acceptance of Terms

By accessing or using our Website, you agree to be bound by these Terms of Service and our Privacy Policy. Subject to your compliance with these Terms of Service, you may access and use our Services. In using our Services, you must comply with all applicable laws as well as any other documentation, guidelines, or policies we make available to you.

2. Use of the Website

You must be at least 18 years old to use our Website and Services. By using our Website, you represent that you are at least 18 years old. You agree to use the Website and Services only for lawful purposes and in accordance with these Terms of Service.

You may not access or use the Website for any other purpose other than that for which Dimension AI makes it available. The Website may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us in writing. Prohibited activity includes, but is not limited to: 

  1.  attempting to bypass any measures of the Website designed to prevent or restrict access to the Website, or any portion of the Website 
  2. attempting to impersonate another user or person or using the username of another user 
  3. criminal or tortious activity 
  4. deciphering, decompiling, disassembling or reverse engineering any of the software comprising or in any way making up a part of the Website 
  5. deleting the copyright or other proprietary rights notice from any Website content 
  6. engaging in any automated use of the system, such as using any data mining, robots or similar data gathering and extraction tools 
  7. except as may be the result of standard search engine or Internet browser usage, using or launching, developing or distributing any automated system, including, without limitation, any spider, robot (or "bot"), cheat utility, scraper or offline reader that accesses the Website, or using or launching any unauthorized script or other software 
  8. harassing, annoying, intimidating or threatening any Dimension AI employees or agents engaged in providing any portion of the Services to you 
  9. interfering with, disrupting, or creating an undue burden on the Website or the networks or services connected to the Website 
  10. making any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses
  11. systematic retrieval of data or other content from the Website to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from Dimension AI
  12. tricking, defrauding or misleading Dimension AI and other users, especially in any attempt to learn sensitive account information such as passwords 
  13. using any information obtained from the Website in order to harass, abuse, or harm another person 
  14. using the Services as part of any effort to compete with Dimension AI or to provide services as a service bureau 
  15. using the Website in a manner inconsistent with any and all applicable laws and regulations

3. Intellectual Property Rights

The content on the Website (“Content”) and the trademarks, service marks and logos contained therein (“Marks”) are owned by or licensed to Dimension AI and are subject to copyright and other intellectual property rights under United States and foreign laws and international conventions. Content includes, without limitation, all source code, databases, functionality, software, Website designs, audio, video, text, photographs and graphics. All Dimension AI graphics, logos, designs, page headers, button icons, scripts and service names are registered trademarks, common law trademarks or trade dress of Dimension AI in the United States and/or other countries. Dimension AI trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Dimension AI. 

Content is provided “AS IS” for your information and personal use only and may not be used, copied, reproduced, aggregated, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of Dimension AI. Provided that you are eligible to use the Website, you are granted a limited license to access and use the Website and the Content and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. Dimension AI reserves all rights not expressly granted to you in the Website, Content and Marks. 

4. Limitation of Liability

IN NO EVENT SHALL DIMENSION AI OR ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA OR OTHER DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES, EVEN IF DIMENSION AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO DIMENSION AI FOR SERVICES DURING THE PERIOD OF THREE (3) MONTHS PRIOR TO ANY CAUSE OF ACTION ARISING.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

IF YOU ARE A CALIFORNIA RESIDENT OR COULD OTHERWISE CLAIM THE PROTECTIONS OF CALIFORNIA LAW, YOU EXPRESSLY WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY." YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND CALIFORNIA CIVIL CODE SECTION 1542, AND YOU HEREBY EXPRESSLY WAIVE AND RELINQUISH ALL RIGHTS AND BENEFITS UNDER THAT SECTION AND ANY LAW OF ANY JURISDICTION OF SIMILAR EFFECT.

5. Indemnification

You agree to defend, indemnify and hold Dimension AI, its subsidiaries, and affiliates, and their respective officers, agents, partners and employees, harmless from and against, any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of your use of the Website or Services, and/or arising from a breach of these Terms of Service and/or any breach of your representations and warranties set forth above. Notwithstanding the foregoing, Dimension AI reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. Dimension AI will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

6. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law provisions. You agree that any legal action or proceeding arising out of or relating to these Terms of Service shall be brought exclusively in the state or federal courts located in San Francisco, California, and you hereby consent to the jurisdiction and venue of such courts.

7. Changes to Terms of Service

We reserve the right to modify or replace these Terms of Service at any time at our sole discretion. Any and all changes to these Terms of Service will be posted on the Website and revisions will be indicated by date. You agree to be bound by any changes to these Terms of Service when you use the Website and Services after any such modification becomes effective. It is therefore important that you regularly review these Terms of Service to ensure that you are informed of changes. You agree that you will periodically check the Website for updates to these Terms of Service. 

8. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Dimension AI, Incorporated
2261 Market Street #5683
San Francisco, CA 94114

support@dimensionai.com

Privacy Policy

Effective Date: July 16, 2024

Dimension AI, Incorporated (“Dimension AI”, “we”, or “us”, or “our”) is committed to respecting your privacy and keeping secure any information we obtain from you or about you. This privacy policy (“Privacy Policy”) outlines how we collect, use, disclose, and safeguard your Personal Information when you visit or use the Dimension AI website (the “Website”) and any services accessed or used via our Website (“Services”).

Certain content and data that we process on behalf of customers of our products and services will also be subject to and governed by terms in our individual customer agreements.

1. Information Collection and Use

We collect certain personal information relating to users of our Website and Services (“Personal Information”). When you browse our Website or contact us through various social or web forms, we may collect Personal Information that you provide voluntarily, such as your name, email address, phone number, and any other information you choose to provide. Personal Information also includes various data that we collect automatically. This may include a user’s Internet Protocol (IP) address, operating system, browser type and version, the time and date of a user’s visit, the time the user spent on the Website, and the sites the user viewed right before arriving at, while navigating and immediately after leaving the Website. It may also include various technical aspects of users’ computer or browser and users’ browsing habits that are collected through cookies.

Dimension AI may analyze Personal Information gathered from or about users to help us better understand how the Website and Services are used and how to improve users’ experiences. We may also monitor the usage of the Website and Services to detect, prevent and address technical issues and provide customer support. From time to time, we may also release the anonymized information gathered from the users in the aggregate, such as by publishing a report on trends in the usage of the Website and Services.

2. Disclosure of personal information

In certain circumstances, we may provide your Personal Information to our affiliates, vendors, service providers, law enforcement, and other third parties without further notice to you, unless required by the law:

Third Party Service Providers: We may share your Personal Information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, supporting the functionality of our Website and Services, and supporting other features offered through the Website. We may also share your Personal Information with our authorized service providers who process payments. These service providers may have access to Personal Information needed to perform their functions but are not permitted to share or use such Personal Information for any other purpose. 

We may share your Personal Information with government authorities, industry peers, or other third parties (i) if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, (ii) to protect and defend our rights or property, (iii) if we determine, in our sole discretion, that there is a violation of our Terms of Service, policies, or the law; (iv) to detect or prevent fraud or other illegal activity; (v) to protect the safety, security, and integrity of our products, employees, or users, or the public, (vi) to protect against legal liability, or (vii) as part of the diligence process for a transaction, reorganization, bankruptcy, receivership, or transition of service to another provider.

3. Security

We take the security of your Personal Information seriously and use commercially reasonable electronic, personnel and physical measures to protect it from loss, theft, alteration or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your personal information. We are not responsible for third-party circumvention of any privacy settings or security measures.

4. Your Rights

We aim to take commercially reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. Depending on your location, you may also have certain statutory rights in relation to your Personal Information. 

Privacy rights for California users

Do Not Sell My Personal Information Notice - California Consumer Privacy Act (CCPA)

Dimension AI has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Dimension AI will not sell personal information in the future belonging to Website visitors, users and other consumers.

Shine the Light Law: California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about the Personal Information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this would include a list of the categories of the Personal Information that was shared and the names and addresses of all third parties with which we shared Personal Information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to the contact address listed below.

5. Data Retention

Dimension AI retains your Personal Information for only as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Information will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.

6. Governing Law

Disputes over privacy issues contained in this Privacy Privacy will be governed by the law of the State of California. You also agree to abide by any limitation on damages contained in our Terms of Service, or other agreement that we have with you.

7. Changes to the Privacy Policy

Dimension AI may, in its sole discretion, change this Privacy Policy from time to time. Any and all changes to our Privacy Policy will be reflected on the Website and the date of the new version will be stated at the top of this Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all Personal Information that we have about you. Users should regularly check this page for any changes to this Privacy Policy. Dimension AI may, as determined in its discretion or as required by applicable law, decide to notify users of changes made to this Privacy Policy via email or otherwise.

8. Contact Us

If you have any questions about the Privacy Policy, please contact us at:

Dimension AI, Incorporated
2261 Market Street #5683
San Francisco, CA 94114
support@dimensionai.com